369/1 Charoenraj Road, Watket, Muang, 50000,
Chiang Mai,
Thailand,
50000,
Chiang Mai Province
“The riverside location offered a peaceful escape from the bustling city.”view full review
Cross Chiang Mai Riverside - Formerly X2 Chiang Mai Riverside is a 5-star hotel featuring modern elements blended with traditional Lanna style. Amenities include a rooftop saltwater infinity pool, Cross Spa, and multiple dining options, including the award-winning Oxygen Dining Room.
Rooms & Amenities
Rooms at Cross Chiang Mai Riverside feature wooden floors, air conditioning, and mountain or river views. Each room is equipped with a minibar and flat-screen TV, while suites include additional living space and private balconies with outdoor sunbeds.
Dining Options
Dining options at the hotel include the Oxygen Dining Room, which offers French and Thai fusion cuisine, and the Library Bar & Café, featuring a selection of hearty food and unique cocktails. Nearby dining establishments include Khoei Chiang Mai and Chiq Bar, both located 0.5 km away.
Leisure & Activities
Cross Chiang Mai Riverside offers various leisure activities including kayaking, paddle boating, and swimming at its prime riverside location. The Ozone Gym-Pool-Roof Bar provides additional fitness options with views of the Ping River.
Services & Transportation
Business and event facilities ensure that guests have necessary resources during their stay. Local transport options include RTC public buses with routes to various parts of the city and other attractions such as Tha Phae Gate and Chiang Mai Night Bazaar, all within 2.5 km.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
60 Na Wat Ket Road first soi off of Keaw Nawarat Road
Bake and Bite
4500 ft
Soi 1 Kaeo Nawarat Soi 3/2
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.4
9.4/10 based on 247 reviews
Daniel
United Kingdom,
January
2025
6.4/10
I had a wonderful experience at Cross Chiang Mai Riverside. The staff went above and beyond to provide really good service, making me feel welcome and appreciated throughout my stay. The breakfasts were notably delicious, featuring a great variety of options. However, I did find the evening noise from a wedding event a little distracting one night during my stay.
Rooms
10.0
My room was spacious and elegantly decorated, with modern amenities that made my stay very comfortable. The large bathroom featured both a bath and a separate shower, adding to the luxurious feel.
Service
10.0
The staff was incredibly attentive, from the reception to the restaurant. They offered a warm welcome drink and even acknowledged special occasions like our anniversary with thoughtful touches.
Location
9.0
The hotel is beautifully situated by the Ping River, offering stunning views. The surroundings made for a peaceful retreat away from the hustle and bustle of the city.
Dining
10.0
Breakfast at the restaurant was a highlight, with an impressive menu combining both Western and Thai styles. I enjoyed the eggs Benedict and the Thai sampler breakfast, enhancing my overall dining experience.
Facilities
9.0
The facilities were well-maintained, and the spa offered an really good experience. I particularly loved lounging by the rooftop pool, complemented by great service.
Jack
United Kingdom,
December
2024
7.2/10
My stay at Cross Chiang Mai Riverside was a mix of highs and lows. The service was really good, and I loved the breakfast, but the thin walls and strong sewage smell in my room were concerning. While I appreciated the helpful staff and the private ambiance, the overall experience felt lacking in some areas.
Rooms
6.0
I stayed in Room 403, which was reasonably clean but felt a bit worn down. The bathroom needed some attention, and the thin walls made it challenging to get a good night's sleep. I would recommend bringing earplugs.
Service
10.0
The staff was amazing. They were kind, accommodating, and went out of their way to assist me, especially with the WiFi issue. Their efforts truly stood out during my stay.
Location
8.0
The hotel is situated by the river in Chiang Mai, providing a peaceful setting. It's close enough to the center, which made getting around easy.
Dining
9.0
The on-site restaurant was a highlight. I especially enjoyed the daily breakfast and afternoon tea, both of which were delicious and beautifully presented.
Facilities
6.0
While the amenities were generally good, the rooftop bar remained unkempt. The gym and steam room were small, but I found them functional for my needs.
Scarlett
United Kingdom,
December
2024
5.2/10
My stay at Cross Chiang Mai Riverside was filled with good experiences. The location by the river offered a peaceful retreat, though the rooms had a lingering smell that detracted from the tranquil atmosphere. The breakfast was excellent, featuring a variety of delicious options. The rooftop pool and attentive staff made my visit enjoyable.
Rooms
8.0
The garden view room I stayed in was clean and well-maintained, providing lovely views of the central courtyard. However, there was an unpleasant smell, possibly from drainage or air conditioning, which was disappointing.
Service
10.0
The staff were incredibly friendly and attentive. They went the extra mile, offering welcome desserts, chocolates with my name, and even shower facilities after check-out.
Location
9.0
Located along the river, the hotel was serene and offered beautiful views. While it was not within walking distance to the city, getting a Grab taxi was easy and quick.
Dining
10.0
Breakfast was absolutely fantastic, featuring both a la carte and buffet options. The quality of food was impressive, and a live music performance added a special touch.
Facilities
9.0
The rooftop pool was a highlight of my stay, providing a relaxing atmosphere away from crowds. The gym was well-equipped, enhancing my overall experience.
Charlotte
United Kingdom,
November
2024
7.0/10
I had a mixed experience at Cross Chiang Mai Riverside. While the hotel has beautiful exteriors and impressive staff, my room's quality was below expectations, feeling damp and poorly ventilated. However, the breakfast was a standout, with great variety and attentive service.
Rooms
6.0
The room I stayed in was quite average, with a damp feeling and lack of proper ventilation. The furnishings were cheap and creaky, which was disappointing considering the overall aesthetic of the hotel. There was even a flickering light that couldn't be turned off, which affected the ambiance.
Service
9.0
The service at the restaurant was perfect, and I truly appreciated the staff's effort to make my stay special. They were attentive and always smiling, which made a big difference.
Location
9.0
I loved the location by the Ping River. It was close to the center of Chiang Mai, providing a peaceful riverside atmosphere that was perfect for relaxation.
Dining
10.0
Breakfast was absolutely good with a wide variety of options, including homemade jams and even champagne. The live music one morning added a nice touch to the experience.
Facilities
8.0
The facilities were quite good overall, but the lack of a proper latch for the bathroom was something I noticed. The glasshouse restaurant was beautiful and added to the hotel's appeal.
Denis
United Kingdom,
October
2024
5.8/10
My stay at Cross Chiang Mai Riverside was truly enjoyable. The staff were welcoming and attentive, making the experience good. While I wished the location had more accessible walking paths to the city, the overall ambiance by the river was peaceful.
Rooms
10.0
I stayed in a River View Suite that was spacious and well-appointed. The bathroom had a large shower and twin wash basins, which was perfect for my needs.
Service
10.0
The service was excellent throughout my stay. From the welcome drinks at check-in to the attentive staff in the restaurant, I felt well taken care of.
Location
9.0
The hotel is located right on the Ping River and offers stunning views. However, getting to the city center wasn't very walkable, so Grab taxis were essential.
Dining
9.0
Breakfast was a highlight with a wide variety of options. The riverside setting was beautiful, although I felt the background music could be a bit softer.
Facilities
10.0
The rooftop pool was a lovely retreat. It was mostly quiet and perfect for relaxing after a day of exploring.
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